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 Usercomm Number: 2014 - 2
  Usercomm - Shadow Direct Upgrade to Version 7.5 on Complex A and B for AMR/Sabre/US Airways only    hits: 492
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Scope: All AMR/Sabre/US Airways users of DB2 Shadow Direct product by Rocket Software
Effective Date: 3/10/2014
Group Name: Z_SW_TDS_DB2_SYSTEM

Affected Locations: AAJES3 DB2 Shadow Direct products on DSN1, DSN2, DSN3, DSN4, DSN5, and DSN6 on lpars PA01, PA02, PA03; PB01JES3 DB2 Shadow Direct products on DSNJ, DSNK, DSNL.

Summary: Upgrade Shadow Server product from Version 7.3 to Version 7.5.

Justification: Upgrade the Rocket Software Shadow Server product to current supported level of software. This product has been formerly known as Neon Shadow Direct or Progress Shadow Direct.

Benefits to Users: To have available the current level of Rocket Software Shadow Server, to maintain stability, and provide supportability.


Details:
Here is the schedule for the Rocket Software Shadow Server product upgrades on Complex A:

DSN1(D11G & D12G) during April outage 4/19/2014
DSN2 during April outage 4/19/2014
DSN4 during May outage 5/17/2014
DSN5 during May outage 5/17/2014
DSN6 during June outage 6/21/2014
DSN3 during June outage 6/21/2014

Here is the schedule for the Rocket Software Shadow Server product upgrades on Complex B:
DSNJ during April outage 4/13/2014
DSNK during May outage 5/11/2014
DSNL during June outage 6/15/2014


ODBC Driver information:
Shadow ODBC/JDBC Driver: Please ensure your Shadow Server ODBC/JDBC driver is at the right level of support. Rocket Software provides this information on the various levels of support of the Shadow Server ODBC/JDBC driver:

- Shadow ODBC/JCBC V7.2 driver will connect to DB2 10; however, certain metadata calls
will be incorrect and can result in failures such as SQL -206. This is resolved at
all levels of the Version 7.3 client.
- Shadow ODBC/JDBC V6.1 driver must be at a minimum build of 6.1.1510 to connect to DB2
10.1. All versions of the Shadow ODBC or JDBC 7.3 or above drivers are supported for
DB2 V10.1.

The suggested level for your ODBC/JDBC driver is Version 7.3. It is your responsibility to maintain the ODBC/JDBC driver.

If you have questions on which driver to choose, please contact the Rocket Software vendor at website rocketsoftware.com.


Primary Contact: Cathy Puzzuoli (336-765-9045) cathy.puzzuoli@hp.com

Secondary Contact: Marvin Paulson (512-319-6546) marvin.paulson@hp.com
 


Technical Contact:  email at: Ray Hand   or Phone: 469-808-4288